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Delivery
3 hours delivery
Urgent order will be delivered within 2-3 hours after your payment! Orders to abroad should be made 2-3 days ahead of required date. However, if it is necessary, we will make every effort to deliver your order in the shortest time.
Attention! Please, check the possibility of fast delivery with a manager by a call or online chat. If you want delivery to the definite time, please, notice it in the field “Your wishes on order” completing the details.
Hand-to-hand Delivery
A recipient personally receives a bouquet from the courier. Also, the recipient should sign a special form, confirming order acceptance and no claims about it. There is an exception, during holiday periods, when order can be left to relatives or neighbours.
Worldwide Delivery
We will deliver the flowers to your addressee wherever he/she is. The constantly evolving network of Megaflowers, as well as our reliable partners, makes it possible to deliver the orders nearly all around the world.
Attention!
During some holidays (Women's Day, Valentine's Day and Mother' Day mainly) this guaranteed service is unavailable:
- 1.Specific delivery time. Orders are executed during the day according to a schedule convenient for the courier service.
- 2.Personal handing. If a recipient is out of address, the order will be left to relatives or neighbours.
- 3.Delivery to remote zones.
- 4.Taking photos before and after delivery.
- 5.The seller has the right to refuse to fulfill the order and return the paid amount.
- 6.Despite the fact that some differences may occur, keeping the same flower type will prevail over keeping its color. (e.g. we will more likely replace white roses with pink ones than with white chrysanthemums).
Please, pay attention, this list is actual not just for Holiday date, but before and after it in a few days.
Financial protection
100% Financial guarantee
Company guarantees 100% result responsibility. All claims are considered individually. Our Quality Control Department gives feedback about each negative review the same day. You just need to contact us within three days from the moment of the delivery and send us your bouquet photo. We will make the delivery of another one fresh bouquet or make a refund, or discuss your own decision about that situation.
Bouquet is identical to the photo
Florists strictly follow the bouquet`s structure, color spectrum and assembly technique, shown on the website. Any change in the bouquet occurs only with the client`s consent, but the flowers are a living plants, and each of which has its own shade, number of inflorescences and shape. Two absolutely identical flowers don’t exist. Therefore, the assembled composition may have differences with the photo on the website.
Attention! Potted plants, toys, vases, baskets, figures and other goods, included to the composition, may be differed from the photographs due to the regular assortment update.
Attention! Potted plants, toys, vases, baskets, figures and other goods, included to the composition, may be differed from the photographs due to the regular assortment update.
Our Service
Free postcard
Branded greeting cards are absolutely free in additional to the flowers. We will copy your text or a poem from our catalog up to the last comma. There are also some picture samples of postcards in several cities.
Free photo report before and after delivery
Photo report allows the sender to see the prepared composition before sending to the address and the recipient with the bouquet (with the consent of the addressee). Unfortunately, for a number of cities the photo of the recipient may not be done due to the lack of technical capability. Please, pay attention, this service may be unavailable during holidays.
Over 400 bouquets!
Megaflowers catalog includes several hundreds of original compositions created by our floral masters, and variety of bouquets is constantly increasing. Also there is a unique and separate catalog of incredible wedding bouquets collection. In addition, each website visitor can design their own composition with “Bouquet Wizard” function.
Instant order status notifications
You will always be informed of your order progressing with our sms and email notifications such as Payment is received, Order is passed to work and Order is delivered. All notifications will be sent to the e-mail address and the phone number indicated in the order form.
Our Experience
Age of maturity
Megaflowers is more than 10 years old, this is a period of maturity for a company. We are confidently in the leading positions of the flower delivery segment and, moreover, we are responsible for our “children” - franchise enterprises, number of which is constantly growing. We choose business partners with great responsibility; therefore, our contracts have been concluded only with the best floristic shops in Russia and other countries. The main goal of our marketing is customer orientation. We do everything for the convenience of our customers: constantly improve the level of service technology, increase staff and management qualifications, expand affiliate and partner networks, instantly respond to all changes in market sentiment.
Professionalism
The company hires only the professionals of their specialty (florists, managers, programmers, couriers, etc.), who are distinguished by their skill and responsible attitude to their work. We help our employees to constantly develop through regular trainings, training courses, master classes and other events. In addition, there is a library available for the employees of our company, with specially selected literature, which contains the best work on business development, as well as useful publications for various services and departments.
